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Cognos Unveils New Performance Solution Designed To...
Cognos brings together technology, analytical applications, best practices, and a broad network of partners to give customers a complete performance system...In todays competitive market, understanding customer behavior and potential profitability is one of the top performance objectives for most financial...
www.cognos.com/news/releases/2006/1106_1.html
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Bank Systems & Technology : Customer...
Reinvigorating and optimizing information systems can help banks meet compliance, boost customer service and stay competitive - while simultaneously helping to optimize all customer channels...For one "customer," the commercial suggests, it is simply "saying hello;" for another it's "extra fraud...
www.banktech.com/news/showArticle.jhtml%3FarticleID=202...
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Banks Parley on Security Issues
Issues raised by online banking leaders included multifactor authentication techniques, implementation best practices and concerns, customer education, and usability...George Tubin, senior analyst in the Delivery Channels research service at TowerGroup, recently led a roundtable session where top financial...
www.bankinfosecurity.com/html/banks-parley-security-iss...
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Why Banks?
Even if the bank were to have a security problem, they can prove that they used industry standard best practices... eventually, the medical industry (and public companies, governed by the Sarbanes-Oxley Act controlling sensitive company information) will wise up and begin to formulate a best practices for...
www.windowsitpro.com/Article/ArticleID/96843/96843.html
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Best Practices: Outward-Facing CIOs -- Best...
We take our new customer-facing role very seriously, and we've even changed our IT mission statement to read, "Helping our customers to be more successful." To us, customers include both our internal businesses and our external credit-union customers; we view them as equally important to the success of our...
www.informationweek.com/management/showArticle.jhtml%3F...
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Building Customer Trust
You must realize that establishing customer trust is not an exercise of good faith towards your customers, but a distinguishing factor that your business can use to position itself apart from your competition...Buil... Customer Trust Products Hot Banana Products Hot Banana SaaS Features Pricing Why...
www.hotbanana.com/company/resource-center/web-cms-best-...
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IAC honors GSA's Banks
Together the two attempted to provide agency customers with effective and efficient service while also creating innovations in the way FTS serves its customers... and Mendenhall worked together until Mendenhall’s death in 2001...So when Banks found out that she had won the Industry Advisory...
www.gcn.com/online/vol1_no1/37445-1.html
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Gartner: Customer service a six-step process
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Gartner: Customer service a six-step process Companies hoping to transform their business into a Customer-centric organization need to view Customer service not as an event but as a series of interconnected processes, and to make their IT plans accordingly, according to one Gartner analyst...For more on...
searchcrm.techtarget.com/originalContent/0,289142,sid11...
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IIABA Selects MHBT as a Best Practices Agency
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The annual survey studies leading independent insurance agencies and documents the business practices of these "best" agencies, providing an industry foundation for sharing these practices... be selected, nominees had to rank as top performers in one of the seven categories, based on outstanding customer...
www.insurancejournal.com/news/southcentral/2004/09/30/4...
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Fair Isaac's Newest Falcon One Solution...
It provides neural network-based transaction monitoring capability that learns customer behavior patterns and recognizes suspicious transactions, including patterns of transactions spanning online, debit, branch and credit transactions...The system leverages account knowledge from other companion fraud protection systems to provide...
www.fairisaac.com/fic/en/news/press-releases/Falcon-One...
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IBM WebSphere Developer Technical Journal: The top...
Therefore, to provide some simple guidance for customers entering this world, we have compiled this best-of-the-bes... list of what we feel are the most important and significant best practices for Java EE...Thus, in order to avoid omitting critical best practices -- and also to honor...
www.ibm.com/developerworks/websphere/techjournal/0701_b...
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SecureWorks Launches Affordable, Turnkey Managed...
De Novo banks are banks in formation or are banks that are within the first two years of opening their doors...SecureWork... new De Novo security package is one of the first of its kind and was created to help banks protect their customers' assets, identity and data...SecureWorks...
www.secureworks.com/media/press_releases/20060906-denovo/
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New Cranfield Report Highlights Banks are Failing to...
The report, ‘Managing Strategic Performance in Banks and Financial Services Firms; From Going through the Motions to Best Practice’ is one of the most comprehensive and high-level studies on Strategic Performance Management in the financial Services industry...This new report reveals that banks and...
www.actuate.com/company/news/press-releases-resources.a...
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Beijing Authorities Get Tough With Underground Banks...
A recent crackdown on one of the country’s largest underground banks by State Administration of Foreign Exchange and its public security task force has cast new light on the depth of these practices... be sure, small underground foreign exchange operations have for a long time existed in China to...
www.forbes.com/markets/2007/08/07/shenzhen-underground-...
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Banks slow to deposit Linux in data centers
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Outsourcing: Offshore Buyer's Guide Outsourcing: Outsourcing Dangers Premier 100 IT Leaders 2004 Best in Class Premier 100 IT Leaders 2005 Best in Class ROI: Do the Math...This white paper discusses the most common J2EE application problems and provides best practices that will help your team quickly troubleshoot...
www.computerworld.com/softwaretopics/os/linux/story/0,1...
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Taking a page from ITIL's best practices |...
Although the datacenter is ITILs primary target, its best-practices... templates apply across almost every IT environment, from the service desk to the corporate desktop...Like the CMM (Capabilities Maturity Model) for application development, ITIL is a set of best practices and standard...
www.infoworld.com/article/04/09/24/39FEitil_1.html%3FBU...
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The Top 10 (more or less) J2EE best practices
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To provide some simple guidance for customers entering this maze, we set out to compile the following "top 10" list of what we feel are the most important best practices for J2EE...Using a session facade is one of the best-established best practices for the use of EJB...
searchoracle.techtarget.com/tip/0,289483,sid41_gci10723...
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Forrester Research
Temkin , June 18, 2007 As part of an analysis of 16 firms, Forrester evaluated the customer experiences delivered by four large consumer electronics retailers Best Buy, Circuit City, RadioShack, and Wal-Mart...As a result, in-person self-service experiences...Our panelists include executives from financial...
www.forrester.com/find%3FN=50997
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Press Release: Unisys Teams with Alogent, Certicom...
Assessment workshops and other consulting services Workshops and services are designed to model best practices for check clearing and settlement processes to identify common trends and maximize cost efficiencies...Ver... verifies the identity of each company using the Unisys system through its outsourced...
www.certicom.com/index.php%3Faction=company,press_archi...
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What Banks Tell Online Customers About Their Security...
But, I wondered, almost six months past the FFIEC deadline, what are banks telling customers about online security...I called the call centers at each of the top three banks, identified myself as a customer with a checking and savings account, and told them I was interested in online banking...
www.cio.com/article/113700/What_Banks_Tell_Online_Custo...
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