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Crm Integrated With Call Center Software White...
Onyx Software CRM by Consona CRM...Featu... Sponsors TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc...Onyx, a Consona CRM solution, organizes everything - information, processes & interactions - around the customer...With Onyx's...
www.knowledgestorm.com/search/keyword/Crm Integrated Wi...
- 164k
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Case Management Software | Parature Inc.
The world-class infrastructure in Paratures management software enables organizations to design customized, integrated solutions that match their unique business needs, while the easy to use interface delivers a seamless experience to end users...Powered by a flexible workflow engine, this case management software...
www.parature.com/call-center-software.aspx
- 12k
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CRM Call Center Solutions
Most call centers utilize software to manage call center activities and to automate processes for quality control and customer service consistency...Inco... Call Center Monitoring, Quality Assurance processes, Call Center policy automations, Solutions Repositories,...
www.salesboom.com/products/web_based_call_center_softwa...
- 75k
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KANA - Call Center
Designed to blend seamlessly into your current call center environment, KANA leverages CRM, telephony, content and transactional systems to put service intelligence at your agents’ fingertips...Ca... centers around the world rely on KANA to help them reduce costs as much as 35% and cut average case...
www.kana.com/solutions.php%3Ftid=7
- 13k
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Infor : CRM software, customer relationship...
It is a flexible marketing, sales and customer service solution specifically designed for the manufacturing environment MAPICS (now Infor) CRM integrates seamlessly with your extended ERP and supply chain management solutions to add value to each manufacturing business process, whether it's Design, Sell, Plan, Source, Make, Deliver,...
www.mapics.com/software/CRM/
- 30k
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Siebel Introduces On-Demand CRM/Call-Center Combo --...
The offering appears to be a competitive response to CRM rival Salesforce.com Inc., which last fall introduced Supportforce, an on-demand call-center offering that relies on a short list of telecommunications partners to deliver contact-center capabilities in its core CRM platform...Regardi... the...
www.informationweek.com/software/showArticle.jhtml%3Far...
- 43k
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Hosted call center quiz
Hosted call center quiz Software as a Service (SaaS) is a burgeoning technology in the CRM market, but what can it offer for the call center...Ho... Associate Editor, SearchCRM.com Software as a Service (SaaS) is a burgeoning technology in the CRM market, but what can it...
searchcrm.techtarget.com/generic/0,295582,sid11_gci1218...
- 50k
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Borland Helps Jacobs Vehicle Systems Improve...
Borland StarTeam has helped the company speed the software build process and reduce rework by greatly improving efficiency, team communication and productivity...Whi... the company had an existing configuration management tool, it lacked integrated change management capabilities...The lack of an integrated...
www.cmcrossroads.com/the-news/announcements/borland-hel...
- 191k
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CRM News: CRM Systems: Oaisys Finds the Call...
Voice Documentation Tool Now the company is commonly known for its excellent call center recording products, and while this is an essential area of the contact center market, I really didn't expect anything earth-shattering to be disclosed during the meeting...This nifty tool does for phone calls what e-mail...
www.crmbuyer.com/story/58894.html
- 19k
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Expandable Software. Inc. - Front Office Customer...
Support tools enable your support center staff to resolve issues immediately using the knowledgebase, call tracking and RMAs...Expandable Software... identifying prospective markets, to entering orders, to supporting and servicing customers, Expandable's CRM elements include all the systems your...
www.expandable.com/front-office/crm.htm
- 37k
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The Customer Relationship Management Software CRM...
Our CRM solutions provide automation of many day-to-day tasks for sales, customer service, call center and marketing professionals...Se... integrated modules work together to form a fully-functional CRM system designed to maximize profitability, and increase customer satisfaction...For...
www.managemore.com/crm/index.htm
- 16k
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Industry Consultant, Call Center - (Cincinnati,...
Key Qualifications: Expertise in MS Office, SFA, CRM, Workforce Management, Telephony technology Demonstrated knowledge of the Call Center and CRM industry...Expert Views Become an Expert Contribute an Article Subscribe Careers Current Opportunities Industry Consultant, Call Center - (Cincinnati,...
www.cincom.com/us/eng/cincom/careers/search-jobs/jobDes...
- 58k
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KNOVA Software, Inc.
KNOVA Contact Center delivers the missing piece of the customer service process with a service resolution management application fully integrated with CRM...Addit... KNOVA can help a support organization move from a cost center to a profit center by introducing dynamically generated best bets...
www.knova.com/products/center.html
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Cisco agrees to buy call center vendor Latigent
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Call center operators use the BlueVue reporting tool to filter and search Call details generated by Cisco's Intelligent Contact Management software... can be used to generate either real-time or historical reports, allowing call center operators to identify which calls queued for excessive...
www.computerworld.com/action/article.do%3Fcommand=viewA...
- 139k
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