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Customer Service Reports Software White Papers,...
InetSoft Operational Business Intelligence Software by InetSoft Technology Corporation...Inet... Operational BI software offers a new approach that incorporates the best practices of traditional BI with the benefits of real-time information flow...Clients can quickly and easily run status reports, enter...
www.knowledgestorm.com/search/keyword/Customer Service ... - 162k
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Customer Intelligence with CRM Software | SAS ...
When it is unclear which customers to target, which offers to make, or even how to respond quickly to changes in customer behavior, efforts to reach customers and improve customer profitability will fall flat...The SAS Enterprise Intelligence Platform includes enterprise-level reporting, which lets you explore...
www.sas.com/solutions/crm/index.html - 36k
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Citrix » International Customer Service Contact...
Citrix » International Customer Service Contact Information Resources for...USA & Canada: Phone: 800-4-CITRIX (800-424-8749) E-mail: customercare@citri... Europe, Middle-East & Africa: As a Citrix End-User, you have the option to look up license information on My Citrix...
www.citrix.com/English/SS/supportThird.asp%3FslID=11553... - 43k
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Transportation Software for the transportation and...
...Customer Support | Free Tools Customer Services Contact us Request information FAQs There are several ways you can contact us for assistance. General inquiries: For questions about your account or the Web...
www.transportationsoftware.com/Customer-services/Contac... - 15k
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Customer Self Service Reporting Applications:...
By presenting all of a customer's information across all accounts and relationships in a single, easily accessed place with interactive account information management, enhanced online channel reporting adds tremendous value to the customer relationship...Nex... Generation Interactive Reporting and Analysis Tools As...
www.actuate.com/solutions/customer-interaction-applicat... - 43k
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Help Desk, Online Customer Service Support Software...
Support Software for Associations Parature Support Software for Associations empowers you with the ability to provide exceptional service and improve your member satisfaction while simultaneously reducing the burden on your service team and reducing costs...Whether you need a Knowledge Base to answer commonly...
www.parature.com/solutions.aspx - 13k
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Annual Reports - Ulticom Inc
...Customer Operations Educational Services Professional Services Signalcare Consultants Software Assurance Solutions Engineering Technical Support Investor FAQ | Annual Reports | SEC Filings | Corporate Governance | Safe Harbor Investor Relations Annual Reports...
www.ulticom.com/html/investors/annual-reports.asp - 16k
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Customer Field Service Management - Open Text...
ECM solutions from Open Text for Customer Field Service Management deliver this functionality with the following components: Software: Document Management & Collaboration Supplemented by Business Content (e.g., predefined workflows) to give you a head-start in configuring workstreams and processes, Consulting Services ,...
www.opentext.com/2/sol-industry/sol-ind-telecommunicati... - 34k
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Customer Database Software
Integrates with MS-Office and other programs Users include realtors, financial advisors and brokers, non-profits, professional and business service providers, professional marketers, home maintenance and improvement, manufacturers and many niche and unique businesses...Suits a niche retailer, wholesaler or a service business...
www.biztechsoftware.com/customer-database/ - 10k
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Intelligent Enterprise - Customer Intelligence...
Putting the Customer Back in Customer Service: Three Principles for Support Companies have long relied on investments in people, processes and technology to provide more effective Customer Service, but few companies structure their support operations around optimizing each individual support interaction from the...
www.intelligententerprise.com/channels/customer/ - 45k
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DataFlux Resources
With this new, consolidated view of its customer data, Pitt Ohio has been able to deliver more focused service, identifying its most valuable customers and delivering competitive value in return...With dfPower Studio, they can quickly assess the quality of their customer data - and compare existing data to...
www.dataflux.com/resources/resource-list.asp - 170k
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ITM Marketing
...Customer Service Govt. State & Federal Lead Generation Political Calling Trade Publications Inbound Outbound Voice Cast Web Chat IVR Leadership Technology Associates History Location Training and Customer Service Tools Marketing Associates undergo...
www.itmmarketing.com/customer-service.php - 18k
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Car Lockout Service Scheduling Software
AAA Reports Vehicle Lockout Service on the Rise, Can be Avoided AAA Reports Vehicle Lockout Service on the Rise, Can be Avoided...The service has been introduced to ensure that women customers are totally confident about using the car park at all times...For further information on Q-Park or...
www.gobizsolutions.com/dir/Car-Lockout-Service.php - 10k
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Analyst Reports
Nucleus found customers adopting webMethods Fabric to support an SOA strategy were able to leverage IT alignment and agility to increase market share, build strategic partnerships, increase revenues, and improve customer service...A... Reports Software AG and webMethods: The Power of...
www.webmethods.com/About/AnalystReports - 22k
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Customer Service articles from Microsoft Small...
More Customer Service Articles and Insights: How to turn Customers into your sales force The most effective salespeople you'll ever find are enthusiastic Customers... a better way to manage your customer info Here are dos and don'ts for getting the best use of contact-management software...
www.microsoft.com/smallbusiness/resources/articles/cust... - 46k
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Web Analytics - NetSuite Ecommerce Industry...
And only NetSuite lets you drill down to an individual customer record and view all of the customer's activities on your site...This advanced capability allows you to create marketing campaigns that target shoppers based on their specific browsing patterns, to close sales more efficiently, and to provide highly...
www.netsuite.com/portal/industries/ecommerce/analytics/... - 47k
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Reports and White Papers
The global economy runs on legacy systems  both the software and hardware  and they represent hundreds of billions of dollars in investments that enterprises have made over decades...It is a global provider of enterprise application development and integration software and its target market consists of an estimated...
www.lansa.com/products/reports.htm - 31k
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Web-based IT Services Management Software - Service...
With Autotask you'll deliver better service, improved response times, and a complete audit trail, no matter whether service requests arrive via phone, fax, email or a Web portal...Use the Service Desk module to dispatch field technicians for field Service break-fix, installation configuration and...
www.autotask.com/product/manage_your_service_tickets.htm - 20k
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Analyst Reports Name HP a Market Share Leader in IT...
HP Service Management Center automates and streamlines the delivery and support of IT Services to the business...More information about HP Software offerings is available at www.hp.com/go/Software... a portfolio that spans printing, personal computing, software, services and IT...
www.cmcrossroads.com/the-news/announcements/-analyst-re... - 191k
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Customer Relationship Management Software - Customer...
Customer service & support case management with Maximizer Enterprise 9 CRM software helps you effectively optimize service resources and frontline service representatives to dramatically increase productivity and improve Customer satisfaction...Rea... Actionable Insight: Automatically email...
www.maximizer.com/solutions/maxent/customerservice.html - 34k
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http://www.insightdirect.com/computer-service-softwar...
Modify existing reports or create new reports that easily can be added to ServiceCEOs reporting section...Full Features List With ServiceCEO you can use as many or as few of our powerful features as you desire...Servic... has all the sophistication you'll need, when you need...
www.insightdirect.com/computer-service-software/ - 71k
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Protexis - Product Registration, Customer Registratio...
Once implemented, user data and activation records are instantly available to you, the software publisher...Captur... and record key end user information Capture names, addresses and other key data in an efficient, customer-friendly manner...Publisher... Advantages for publishers Publisher FAQs Retailers...
www.protexis.com/services/product_registration.htm - 9k
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Help Desk Software, Web Based Helpdesk Software,...
Call Centers e11 help desk software for Call Centers, Customer Support Centers for managing call logging, tracking, Customer service management, trouble ticket, contact management, campaign management & auto conversion of emails to tickets...Start your own support site for your customers by enabling it...
www.e11online.com/ - 22k
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Security Intelligence Service Levels - Enterprise...
Weekly threat reports, malicious code summary reports and topical research papers on emerging issues provide security analysts with an early warning system and greater awareness of developing threats...XML Feed for Archer Access to new and revised VeriSign® iDefense® Intelligence Reports for use with currently supported...
www.verisign.com/security-intelligence-service/service-... - 55k
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Performance Testing, Load Testing, Web Load...
Displays both summary and detailed reports and graphs that are categorized as load generated against server, data transfer rate, how fast the server responds, how fast the pages are loaded, error reports, saved responses, saved logs, response validation reports, server monitoring graphs and database monitoring...
www.adventnet.com/products/qengine/performance-testing-... - 31k
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