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Epicor Software: ITSM - IT Service Management IT...
Whether yours is a small service desk for local management or a large service desk within an international company, you can configure and customize ITSM to suit your needs...Epicor ITSM offers your service desk a powerful structured solution for IT management processes...Using the SDK you can develop...
www.epicor.com/www/products/enterprise/IT+Help+Desk/
- 37k
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SupportDesk - Help Desk Management, Problem...
SupportDesk is designed to increase help Desk technician productivity, serve customers faster and more effectively as well as lower the overall cost of providing support...Richmond SupportDesk Benefits: Helps you Meet Best Practice Service SupportDesk incorporates ITIL processes that, uniquely, can...
www.crossteccorp.com/supportdesk/index.html
- 25k
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CM Crossroads
Customized templates allow for complete and easy issue submission and automatic issue assignment will increase the productivity and efficiency of your support staff...
www.cmcrossroads.com/directory/help-desk-software-by-is...
- 60k
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Help Desk Process :: Business Process Management and...
Download Popular Process and Workflow Templates RMA, Help Desk, Leave Requests, Collections, Marketing Funds Approvals, and much more...Business Process Automation Software, Workflow Software, and Web Forms for browser-based process management and workflow, business process automation, Processmaker, business process...
www.colosa.com/english/help_desk_process.php
- 17k
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Bank Systems & Technology : Help for the Help...
The bank standardized its desktop equipment, centralized all platforms on an IBM (Armonk, N.Y.) AS/400 server and tripled its IT staff, according to Abbey Villegas, help desk manager and network administrator for the bank...Then Main Street turned its attention to its IT help desk, Villegas...
www.banktech.com/news/showArticle.jhtml%3FarticleID=174...
- 46k
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GoLoads Software Downloads | The Help Desk Toolkit...
The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk...
www.goloads.com/program.php%3FID=15165
- 11k
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KBOX™ 1000 Series Modules
...Help Desk Module Models Screenshots KBOX 2000 Systems Deployment Appliances Why KBOX Learn More Product Demo Videos & Webinars KACE Studies Video Testimonials Analyst Reports White Papers Datasheets KBOX 1000 Series Modules...
www.kace.com/products/kbox1000modules.php
- 23k
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HelpTrac - Help Desk Software
HelpTrac - Help Desk Software Customization Equipment Report Billing Web Communications User Communications Client/Server Audit Training TechScheduler Because better tools make better teams...Help... - A small LAN-based application that allows a user to search the Solution Tree, view organization news,...
www.helptrac.com/features.htm
- 42k
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AdventNet Enhances its Help Desk Solution With...
Robo Technician is designed to be a helpdesk technicians sidekick handling all password-reset requests...Even at times when we faced issues ServiceDesk Plus support was quick to respond and patiently helped us through it...It offers complete helpdesk and asset management...
www.adventnet.com/news/helpdesk_automated_password.html
- 21k
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Products - Mercury Service Desk
Most service desk tools in use today evolved from help desk systems developed long before ITIL became an industry-standard best-practices framework for IT service management (ITSM)...Data quality is poor in these legacy help desks...Is your service desks user interface out of date and...
www.mercury.com/us/products/service-desk/
- 13k
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What's the best help desk application?
...
What's the best help desk application...Ask The CRM Expert: Questions & Answers EMAIL THIS What's the best help desk application...If you're looking for a help desk application, Remedy does a good job of being that, but they offer no more than that...PeopleSoft doesn't have help...
searchcrm.techtarget.com/expert/KnowledgebaseAnswer/0,2...
- 55k
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EasyTemplates Flash Templates Kit - Infomatics
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The comprehensive, yet seamless help desk solution Apply ITIL best practices at your service desk while eliminating integration cost...You can either get one template for just $27, or buy the EasyTemplates Flash Website Kit for $67.50 to get our entire collection of Templates... kit currently...
www.infomaticsonline.co.uk/vnunet/downloads/2139557/eas...
- 46k
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Products: Editions - Help Desk Software, Customer...
Products: Editions - Help Desk Software, Customer Support & Service, HelpDesk Management Software from Parature Inc...User Group Views Enforce your service level agreements with the help of Parature's user group view technology, which allows you to assign your end users a specific access level for viewing...
www.parature.com/pur_packages.aspx
- 80k
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Monitor 24-7 Inc., Helpdesk, Ticket, Service...
Monitor 24-7 Inc., Helpdesk, Ticket, Service Management and Help desk software from Monitor 24-7 Inc...End User / Self Help ..Top Service Catalog provides electronic forms to users for offered services...Asset Management / Configuration DB (CMDB) ..Top Track any asset from PCs, phones, desks,...
www.monitor24-7.com/corp/prod_im_SaaS_features.asp
- 37k
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HelpDeskOnline.Net - Instant Web Based Help Desk...
HelpDeskOnl... - Instant Web Based Help Desk Software...Introdu... The following TERMS OF SERVICE AGREEMENT (the "Agreement") details the terms and conditions for HelpDesk Online service provided and administered by Eastwright Corporation (referred to hereafter as "Eastwright" or...
www.helpdeskonline.net/html/tos.html
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SupportDesk - Help Desk Management, Problem...
SupportDesk is designed to increase help Desk technician productivity, serve customers faster and more effectively as well as lower the overall cost of providing support...Richmond SupportDesk Benefits: Helps you Meet Best Practice Service SupportDesk incorporates ITIL processes that, uniquely, can...
www.infogoal.com/link_click_out.php%3Faction=free_link&...
- 25k
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123Together Exchange Hosting
Help Desk The Help Desk application template Helps teams manage the process of handling service requests...Help... Desk* This application for Hosted Windows SharePoint Services v3.0 Services features several tools to assist a Help Desk or customer service team in managing...
www.123together.com/SharePoint/Windows_SharePoint_Servi...
- 55k
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KNOVA Software, Inc.
Key Benefits More Effective Problem Resolution Easier Knowledge Capture Increased Satisfaction KNOVA for Help Desks was built in response to the special needs Help Desks have in serving employees, partners or customers: Complex multi-vendor problems...The enterprise relies on continuous availability of internally...
www.knova.com/products/industry-helpdesk.html
- 20k
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Microsoft plans service desk; rebrands Exchange, SMS,...
Microsoft plans service desk; rebrands Exchange, SMS, and MOM Microsoft will release its own service desk product next year, filling in a key gap in the company's management infrastructure...T... product, code-named Service Desk, will ship in 2007, company executives said...The software will include...
searchexchange.techtarget.com/originalContent/0,289142,...
- 42k
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CA's Unicenter Service Desk r11 Receives...
The built-in ITIL process templates and workflow in Unicenter Service Desk r11 accelerate implementation of a service support solution that is aligned with ITIL processes and helps organizations speed the delivery of new and enhanced services on distributed platforms...These solutions, along with Unicenter Service...
www.ca.com/us/press/release.aspx%3Fcid=92584
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